Pletinus Group Pvt. Ltd. ("Pletinus Group", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us through pletinusgroup.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have — including around cookies and advertising.
Information we collect
We collect information in the following ways:
- Information you provide directly — your name, company name, email address, phone number, country and any details you enter when requesting a sample, submitting the contact form, or messaging us on WhatsApp.
- Information collected automatically — your IP address, browser type, device information, pages viewed and time spent on the Site, collected through cookies and similar technologies as described below.
- Information from third parties — where you contact us via a linked service such as WhatsApp, we receive the information you choose to share through that platform.
Cookies and similar technologies
Like most websites, we use cookies and similar tracking technologies (such as Google Tag Manager and Google Analytics) to operate the Site, remember your preferences (such as your selected language), understand how visitors use the Site, and — where enabled — to measure and serve relevant advertising. Cookies are small text files stored on your device by your browser.
We show a cookie notice when you first visit the Site. Continuing to browse, or selecting "Allow" on that notice, means you consent to our use of cookies as described here. Most browsers let you block or delete cookies through their settings; doing so may affect how parts of the Site function.
How we use your information
- To respond to sample requests, quotes and enquiries submitted through the Site
- To send documentation, specifications and pricing you have requested
- To improve the Site's content, layout and performance
- To measure marketing performance and, where applicable, serve relevant advertising
- To comply with legal obligations and protect against fraud or misuse of the Site
How we share information
We do not sell your personal information. We may share it with trusted third-party service providers who help us operate the Site and our business — for example, hosting providers, email and analytics services, and advertising platforms such as Google — solely for the purposes described in this policy. These providers are only permitted to use your information as needed to provide services to us.
We may also disclose information where required by law, or to protect the rights, property or safety of Pletinus Group, our customers or others.
Data retention
We retain personal information for as long as necessary to respond to your enquiry, maintain our business records, and comply with our legal and accounting obligations. You can ask us to delete your information at any time using the contact details below.
Your rights
Depending on where you are located, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to or withdraw consent for certain processing (including marketing and advertising cookies). To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.
Data security
We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children's privacy
The Site is intended for business use by importers, distributors and food brands and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at Info@pletinusgroup.com or +91 78598 90301, or write to us at Office no-712, Sattva Square, opp. Twinstar, 150 Feet Ring Rd, Rajkot, Gujarat 360005, India.